Privacy Policy
Last updated: March 2026
1. Introduction
Fortified Network ("we", "us", "our") respects your privacy. This Privacy Policy explains what data we collect, how we use it, and how we protect it. It applies to our website, Discord bot hosting, game server hosting (e.g. Minecraft, FiveM), wallet and billing flows, and our Discord server(s). By using our services, you agree to this policy.
2. Data We Collect
We may collect:
- Account & contact data: name, email, and other details you provide when signing up or contacting us.
- Usage data: how you use our website and services (e.g. pages visited, actions taken).
- Discord identifiers: Discord user ID (and related profile fields we receive from Discord OAuth) to link your account, provision bots and hosting, and support you. We may also process server membership, and messages or interactions in our Discord server(s) when needed for moderation, support, or service delivery.
- Payment proofs for verification: when you use manual top-up or similar flows, you may submit screenshots, receipts, transaction references, or other evidence of bank transfers (including Al Barid Bank) or cryptocurrency transfers. We use these solely to verify payments and operate our ledger.
- Technical data: IP address, browser type, device information, and similar data for security and operation.
3. How We Use Your Data
We use your data to:
- Provide, maintain, and improve our services.
- Respond to your requests and support you (including via Discord).
- Verify manual payments and wallet credits using the proofs you submit.
- Enforce our Terms of Service and Discord server rules.
- Send important updates about our services (you can opt out where applicable).
- Ensure security and prevent abuse.
- Comply with applicable law.
4. Discord
Our Discord server(s) are part of our community and support. Messages and activity in our Discord may be visible to other members and may be processed for moderation, support, and service delivery. By joining our Discord, you agree to our Terms of Service and this Privacy Policy. Discord's own privacy policy also applies to your use of Discord.
5. Cookies & Similar Technologies
We may use cookies and similar technologies to run our website, remember preferences, and analyze usage. You can control cookies through your browser settings.
6. Financial Data & Payment Proofs
Payment proofs and verification materials are stored in secure systems with restricted staff access. We do not sell your financial information.
We do not share full bank credentials, private keys, or unnecessary payment details with unrelated third parties. Where a payment partner, processor, or financial institution is strictly required to complete a transaction, they receive only the minimum information necessary.
7. Security & Retention
We implement reasonable technical and organizational measures (including encryption in transit and access controls where appropriate) to protect your data. We retain data only as long as needed for the purposes described in this policy, fraud prevention, accounting, or as required by law.
8. Your Rights
Depending on your location, you may have the right to:
- Access or receive a copy of your personal data.
- Correct inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
9. Changes & Contact
We may update this Privacy Policy from time to time. We will indicate the last updated date at the top. Continued use of our services after changes constitutes acceptance.
© 2026 Fortified Network. All rights reserved.
